Tag: Restaurant Review

TRAVEL THERE: DINNER AT THE SEADUST STEAKHOUSE

In the three days we were at the Seadust Cancun Family Resort, we didn’t have the opportunity to visit all the restaurants, but that’s OK.  You can tell us about them if you go.  Here’s what happened at the steakhouse.

Getting a Table Before the Show

I had finally discovered a spot in the lobby where a monitor showed the activities of the day.  Too bad I didn’t find it until our stay was almost over.  I learned the evening’s entertainment would be at 8:30 in the theater we’d discovered on the first day – a theater with no information anywhere about when it opened or what was playing.

That night’s show was a Broadway Revue, which could be bad or good.  The Broadway-themed show on the Vision of the Seas had been pretty awful.  Still, we didn’t want to miss it, so we went down fairly early to catch dinner before the show.

Bill suggested the Maison d’ Michelle, which might have been a better choice, but I wanted to try something new.  The Mexican food and the Sushi at the Buffet indicated those wouldn’t be the best options, so we gave the Big Ben Steakhouse a try.  According to the information I had been able to locate, it was supposed to be even more popular than the French Restaurant.

The restaurant was full when we arrived, so we put our names on the list.  Almost immediately a crowd of other patrons showed up to also get on the list.  Maybe this was going to be OK.  As the crowds grew, Bill began showing signs of antsy-ness.  Thankfully, called our name before he wandered off.

Here We Go

We were welcomed into the restaurant, shown a table in the center of the room and handed a couple of menus.  Tonight the only white wine available was a Chardonnay, so I opted for a Margarita. Foul ball!  Bill was thrilled to discover he could have a Cabernet Savignon.  When the waiter returned with the bottle, Bill encouraged him to go ahead and fill it up a little more.  Then he took his first sip.  Strike One!

If there were appetizers, I don’t remember them.  I ordered a cut of medium rare prime rib.  Bill chose bbq ribs.  Bill loves ribs.  He usually orders them when they are on the menu, even when steak is another option.  I would not have ordered ribs in an English-themed restaurant in Cancun, Mexico. 

Dinner was served.  Strike Two!  Did you see what they were calling a medium rare cut of prime rib.  It was more like an overcooked round steak.  I admit, I started giggling.  I would have preferred the duck chunks or the mediocre fried seafood, but I didn’t say a word.  I didn’t want to set Bill off on his catalog of disappointments.

Bill attacked his ribs and claimed they were pretty good.  He just didn’t like the sauce.  I thought it was funny that there was a sauce at all.  Sauces, gravy and condiments seemed to be in short supply.  The fact they’d prepared a sauce was amazing.  We’ll just call this a foul ball.

Dessert was paraded by in a glass-enclosed cart and I was disappointed to discover the coconut pie, which had been listed on the menu, was not among the available selections.  However, there was chocolate and I like chocolate.  The dessert was delivered.  I liked it well enough, but Bill called it a strike and wanted to go to the buffet to check out the selections there.

At the dreaded buffet Bill scored some acceptable dessert bites and once he’d topped off his meal with them,  we headed off for the theater.  Come back next week and enjoy the show.

TRAVEL THERE: THE RUDEST WOMAN IN MEXICO

As If We Didn’t Already Hate the Buffet

So why did we hate the Seadust buffet?  Well, it had a myriad of choices for every meal, but somehow few of them were anything we were interested in.  What’s more when we finally did pick out something to eat, it was at best mediocre.  The way some people filled up there plates, cleaned them and then went back for more and more and more, we know there were people who like the food, but we didn’t.

We also resented the tiny plastic cups provided for cold beverages – we’re talking juice glasses.  By the time you got a little ice, there was barely room for three good sups of soda.  There was also a tap for beer, but the glass barely held the head of foam, much less providing enough room for a reasonable serving.

Locating a salt shaker was a true challenge and pepper?  HA!  What pepper!

In an effort to be efficient, they whipped up your plate the moment you hesitated in the consumption of your food.  Therefore, one of us had to stay at the table at all times or the food we’d gone to so much trouble to pick out would be picked up.  Since you had to keep going back and forth to get more soda or beer, we didn’t spend much time actually eating together.

How Rude!

The final nail in the buffet coffin was the grill chef at this particular meal.  I decided to try a hamburger, freshly cooked at the grill.  At the grill window, there was a selection of entrees in pans from which to serve yourself, as well as a small refrigerated case with options you could order.

The grill chef was involved with grilling what looked like a couple of large pork loins, so I waited patiently, hoping I could catch her eye.  As I waited, I looked at the small cards defining the offerings in the case, which were in both Spanish and English.  In case you didn’t know, “hamburguesa” is Spanish for “hamburger” and “hot dog” is Spanish for “hot dog.” 

You know how it is when someone is trying to ignore you and hoping you will go away.  I can’t say that I blame the woman.  It’s not like she was the only outlet for food in the room and she was busy flipping the pork.  However, I really wanted that burger.

When she finally gave up and darted a glance at me, I smiled and said, “Hamburger, please?”  A fire flew into her eyes and disgust landed on her pursed lips.  “Espanol,” she demanded with a sneer.  I’m sure I looked a bit gobsmacked as I glanced at the card in the case to remind myself of the syllable which would make my request Spanish rather than English.  I made an effort to wrap my mouth around the Spanish, which she responded to with a snarky correction of my pitiful pronunciation.  She was absolutely gleeful to have the opportunity to do that.

I want you to know this rude lady was the only person who treated me this way throughout the entire trip.  I possess a very pitiful Spanish vocabulary for someone who lives in Texas and passed two semesters of high school Spanish.  I’m pretty good with signage and menus, but conversationally I’m a mess.  Still, I try to communicate in Spanish as much as I can.  I ask for cerveza and mantiquilla, instead of beer and butter.  I say por favor and gracias, instead of your welcome and thank you.  I greet people with hola que tal and if they respond with bueno y tu, then I struggle to come up with a word like magnifico.

This woman thought she was having one up on a stupid Americano.  She didn’t realize I was a blogger with over 2500 followers on various social sites or over 200,000 readers on Trip Advisor.  If you work in the public eye, you don’t know either.  That pain in the neck you’re waiting on might just be a social media maven who can ruin your online reputation.  As it is, I won’t be giving Trip Advisor a glowing report about the Seadust, but I’m also not going pick out this lady and make a big deal about her.  Who knows?  Maybe she was just having a bad day and too many of her other fellow employees worked really hard to make me have a good time.

Besides, I was about to go out to the beach and have a good time.  Come along with me next week.

TRAVEL THERE: SEADUST’S LIGHTHOUSE RESTAURANT

Hungry, thirsty and exhausted we had no desire to visit the room before having dinner.  Seadust’s website promised an Italian restaurant with a focus on seafood and that sounded good to us, but we couldn’t remember the name of it.  The only restaurant with a lobster tank in it was The Lighthouse, but the pirate-themed decor left us wondering what made it  Italian.

There is a Small Wait

It was about 8:30 and all the restaurants were busy.  The Lighthouse had about a 20 minute wait, so we left our name on the list and made the rounds of the area to see if anything else looked more promising.

• The Buffet held no interest for us.
• Big Ben, the steakhouse had an even longer wait than The Lighthouse.
• Manhattan was the Seadust’s version of a NY Deli, which didn’t sound like what we wanted.
• Samurai, the Sushi joint was closed for the evening.
• El Maguey, was a Mexican restaurant and we’d already had a Mexican meal for lunch.
• The poolside snack bar was closed.
• We’d been at Maison d’ Michelle the night before and I was afraid of being served another helping of duck chunks, regardless of what I ordered.
• The only other venue for food was a breakfast place for “Club” members.  It wasn’t breakfast time and we weren’t Club members, whatever that entailed.

That journey ate up about half our waiting time, so we made our way over to the bar we had visited the night before.  We grabbed some wine and cheese to hold us over until the The Lighthouse could seat us.

The Lobster Tank and Other Disappointments

Front and center in The Lighthouse is a lobster tank, announcing the seafood opportunities awaiting its patrons, but like the wines offered by the previous day’s supercilious sommolier, a significant surcharge accompanied the enjoyment of the crustaceans.  First strike!

The menu provided the answer to why the restaurant thought it was an Italian place, but you really had to read between the lines of the  poor translation to figure that out.  Nothing really sounded like what we imagined we might be served, but we settled on some choices.  Bill picked some kind of fish and I went with some fried seafood.  I’ve learned when the menu is a little shaky, go for either the mixed grill or something fried.  My dish was kind of a deep fried mixed grill but it would have to do.  This was more like a foul ball, rather than a strike.

Instead of appetizers, The Lighthouse offers a “salad bar.”  OK.  I went to check it out, because Bill didn’t want a salad.  There was a bowl of greens, but most of the choices on the “salad” bar were cold seafood options – large prawns, crab claws and other selections.  I came back to the table with my prawns and crab, which inspired Bill to try the prawns.  Strike two!  The prawns were overcooked and the meat of the crab claw did not justify the extreme measures required to get to it.  I’ve eaten crab claws my whole life.  I had never faced an enemy claw quite like these.  The shell of the crab was like a concrete casing and after you labored to get to the meat, it wasn’t very good.

Our entrees arrived and it was another foul ball.  Mine was adequate.  You can get better at the Golden Corral, but I was hungry and it was edible.  I don’t think Bill’s entree could even be called adequate, but he did try to eat it.  All the while, Bill was Googling the Iberostar and the other accommodations in the Hotel Zone.  He decided then and there that all-inclusive would no longer be in his vocabulary!

To finish the meal, there was a dessert bar. Strike three. It did have desserts, but nothing we couldn’t have gotten our hands on in the dreaded buffet.  I chose a few small items, but Bill walked away.  He walked right over to the Maison d’Michelle and arranged for us to have dessert there.  He impatiently waited for me to finish the little tarts I’d picked up and then we revisited the duck chunk restaurant.  They served us two desserts and Bill ate both.

I was exhausted.  I was also sick and tired of hearing about the shortcomings of our resort.  Just because I didn’t waste my energy cataloging the irritants didn’t mean I was oblivious to them, but it also didn’t mean that I had to be disgusted with the whole vacation.  I could still have fun.  We returned to the room and I went directly to bed.  Things did get better the next day, but unfortunately, not in the restaurants.  Come back next week and see what I mean.