Accommodations, Cruising, DESTINATIONS, International, TRAVEL

While I Was Sleeping

TRAVEL HERE: VOOM DID NOT ZOOM

My first day at sea was ending, but Bill was unfortunately just getting started.  Not the best way to spend a cruise.

The Trading Day

Many people think that folks who trade stocks are sitting at their computers all day long, buying and selling, and there are traders who do that, but that’s not Bill.  He only makes a few trades a day, if any, at very specific times, mostly at the opening of the market.  What he does the rest of the day is research, testing systems and writing code.  In fact it’s what he does when the markets are closed that is the most important.

At the end of the day, when he knows whether it’s been a good day or a bad day, then Bill has to get ready for the next morning.  His systems will tell him whether there are any potential trades coming up, but he has to decide to whether to execute them or not.  He also has to be sure there is plenty of money in the accounts to make his purchases and he has to be very careful about his orders.  A careless click on the computer or the wrong wording in the order could cost him thousands.

Trading on the Boat

So, as I changed into my pajamas, Bill was firing up the computer to get ready for his morning trades.  Even sitting at his desk at home, this can take hours, according to what’s happening in the market.  On this particular Monday, the market had been taking a nosedive since the Friday before and Bill had both of his hands tied behind his back.  All he had was a laptop and a bad internet connection.  Usually he has multiple computers streaming information onto two huge screens and a rocket-face internet connection which he pays a premium for.

While our cabin was plenty big for sleeping, relaxing, grooming and changing clothes, it did not offer Bill  a perfect work space.  There was a desk-like area for putting on make-up, but it was not ideal for his purposes.  He was hyper-aware that he was just a few feet away from his sleeping wife, so he was trying to keep his movements and noises to a minimum.  He also had very poor internet connection and was suffering from the speed of the computer and the small screen.

Electricity everywhere and not a plug to plug into!

Somewhere in the wee hours of the morning he decided he might have more luck with all of it out in the public areas.  He’d find a comfy chair somewhere near an electrical outlet, prop his laptop on his lap and finish up his work.  What he found was that comfy chairs were easy to come by, but electrical outlets were not.  He tried a little bit of everything, but as soon as he would find something that might work, one of the other twelve people wandering around the ship after the bars closed would come sit next to him and do something distracting – like argue with their girlfriend or clip their toenails or listen to music so loudly that even though they were using headphones, Bill could hear it.

Eventually, he was able to discern there were no trades that had to made in the morning, but that was only half the battle.  He needed desperately to do some more research, but it just wasn’t going to happen.  He crawled in bed for an hour or two, but no sleep was to be had.

Come back next week for our day at sea.

 

 

Accommodations, Cruising, DESTINATIONS, International, Shopping, TRAVEL

No Vavoom in VOOM

TRAVEL THERE: GETTING CONNECTED

Royal Caribbean calls their internet service VOOM and it comes in two flavors – with and without streaming.  We call it FAIL in either flavor.

First Impressions Matter

After a disappointing Embarkation Buffet and Sail Away, we were getting worried about out cruise, but the boat was nice, our cabin was fine and we liked our cabin attendant.  All was not lost – yet.  We’d made a stab at having fun.  Now it was time to get down to business.  As I shared a few weeks ago, even though he’d tried to offload his business for the few days we’d be gone, it hadn’t worked and Bill was going to have to keep an eye on the market.  For that we’d need internet, so we made our way to Deck 5 to do a little business.

Literature I had read suggested there would be an internet cafe somewhere on the boat with free wi-fi.  There wasn’t.  Perhaps some of the ships have it, but not Vision of the Seas.  There were a few computers you could log onto and there was some limited internet access, but if you wanted to check your email forget about it.  Doing what Bill wanted to do would have been impossible.

Chasing VOOM

We went to the Customer Service Desk and they said we could just log-in and get internet ourselves or we could see the Internet Desk.  Since there were two different packages and he wasn’t sure which one he wanted, he went to the Internet Desk.  He also only wanted internet on two of the four days, not the balance of the cruise.

There was no attendant at the Internet Desk, so we cooled our wheels until they came back.  When she appeared, Bill really challenged her scripts.  Everybody is supposed to want internet for the whole cruise and she didn’t know what to think of Bill.  In the end, she also told him how to sign up online, because if she signed him up on his phone,he’d have to log out of the phone and then log back in on the laptop.  See when you sign up for internet you only get it for one person on one device – and they mean it.

So we dutifully went down to the room.  I finally started unpacking and Bill sat down to log in.  Soon I was unpacked and Bill was headed back out of the room, because what had sounded so reasonable at the Internet Desk didn’t work on the laptop in the room.  I stayed behind to finish unpacking and to start getting ready for the evening.

When he got back I could tell things did not go well.  The VOOM lady had offered to give him a refund when he told her how much trouble he was having.  I bet that was an interesting conversation.  She quickly got the message that a refund wasn’t going to cut the mustard and soon he was working his way up the food chain to find someone on board who could get him online.  They’d finally gotten him operational, but barely.  He was one unhappy cruiser.

Obviously, things were not going well on this cruise – and guess what!  The disappointments had only just begun.  Come back next week and we’ll go investigate a few other shortfalls.