
MEMORY KEEPING 101: SIMPLE & SURE PRICING
No More Buy It Now or Else
In my career as a FOREVER Ambassador, there was one thing I really hated and it was the way their prices were moving targets. The decision to invest in Memory Keeping is an important one and when someone decides to do it, they shouldn’t have to hurry up or wait to make their basic purchases, but the way FOREVER handled some of their pricing made me crazy.
Nobody loves a bargain better than me, so I love FOREVER print deals. I’ve always got a project on my mind and yes, I save them for the 50% off deals and Club Weekends free shipping. That just makes sense. However, some deals just didn’t.
To me, the pricing for much of the FOREVER services were counterproductive to my efforts. When I first started with FOREVER (almost 3 years ago!) the pricing for storage would fluctuate wildly. I get it – they were trying to match what the competition was doing and the competition, those fishes, flies and boxes, use slashed prices to lure in customers, but we had things the competitors didn’t, so why were we slashing those prices?
Obviously, I wasn’t alone. I was a mere newbie, what did I know? But behind the scenes the Executive Ambassadors were saying the same thing I was.
Few people buy permanent online storage or private video streaming on a whim. Most people don’t even realize it exists. They think you have to pay for storage month by month for the rest of their lives. They think their personal videos have to be posted to some social media giant to be shared. FOREVER isn’t a household name, yet.
So, Ambassadors go around letting people know they have a choice, but figuring out what that means usually takes some getting used to and some serious consideration about budget. When the price changed for those unique services week by week and day by day, trying to offer your customers the best value for their dollar was a game of chance.
It Got Better
I am not privy to everything that went on behind the scenes, but at the first of this year, they made a change to the pricing on storage. They set a price that was the price, but they weren’t quite to where I wanted to be, because the price was consistently marked down the same percentage. It wasn’t what I wanted, but at least I wouldn’t be faced with telling anyone the 50% off storage was last week and now they had to pay full price.
In recent months, they tried something with a few of our other premiere products which, like our storage and video streaming, you can’t get anywhere else. When Valet, the file migration software beloved of the professional photo organizers, was introduced, they didn’t kick it off with bargains. They said here’s this unique software and you can try it free for a month, but then this is the price. Nobody waited for a deal, because there wasn’t going to be one. They just purchased it with glee.
That went so well, FOREVER made a change with our other unique software programs, Artisan and Historian. Instead of juggling the price with deals from month to month, they announced the price was the price and that was it. Guess what, sales continued at the same rate they had before. People weren’t buying because of the deals. They were buying because they understood the value and uniqueness of what we offer.
It’s Going to Get Even Better
So, come January, the same thing is going to happen with storage and streaming. The price is going to be the price. The “deals” which have been going on all year are going away, because when something is permanently 25% off, that isn’t much of a deal. I’ve got to tell you there will be a slight (very slight) rise in the price of storage and streaming from the net price you’d pay today, but it will be the price and I am so happy.
So, if you have storage you need to buy or have been considering streaming, the price you can get it for, through the end of December, is the cheapest you are ever going to see it. Come January 1, 2024, the new prices will be announced and that’s going to be the price. The only deal you can get is the 5% off you get with The Club or the $20 off with Welcome and Referral Coupons. That’s it! My job will be easier and I believe our clients will be less confused.
While We’re on the Subject of Deals, Let’s Talk About Our Print Deals
While I think FOREVER has been a little frustrating with some of their deals, I have always been very impressed with their print deals. Just like you, I used to think my only options for photo printing were the fish and the fly. While I was always a traditional scrapbooking fan and didn’t delve into the world of digital photo books (or digitization with the box for that matter), I did go their for Holiday Cards and photo printing. I’d be all excited about a deal and then when I’d made all of my selections, I’d be aghast at the final price. It would seem awfully high.
Well, let me tell you about those slashed prices at the fish, the fly and the box. Their bargains are offered on a particular portion of the sale and then they get you on everything else. If you were buying Christmas cards, for instance, you’d get the reduced price on the basics, but if you did anything beyond that, like a different finish or shape, fees would be added which were not marked down. If you were creating a photobook, the standard number of pages would be discounted, but every page after that had a hefty per page price. And those other digitization people? Who cares if they were going to give you 60% off on the initial items, because they’d always charge you full price on the rest of them.
When FOREVER has a deal, the deal applies to the whole product. If your digitization box is 40% off, then your extra items are going to be 40% off. If your photo book is 50% off, then the extra pages, matte finishes and anything else added to that book will be 50% off. And of course, the same applies with your holiday cards. Now that’s what I call a deal.
I know Memory Keeping is a big investment, however, the returns on your investment are immeasurable. How can you put a price on creating and sharing a heritage which will reach generations you will never even know? I don’t think you can, but with FOREVER and their new pricing policies, you won’t be playing a game of roulette. The price will be the price for the basics and you’ll enjoy true savings on the rest. Call me today at 972-971-5263 to talk about your memory mess.
